Duke is enhancing its online security measures to protect users and their data. As a result, several changes will be implemented across Duke University, Duke Health, and Duke Kunshan in the next several months featuring three key cyber security tools: Duo Mobile, Duke Unlock, and 1Password.

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Duo Mobile application icon.

Duo Mobile

Duo Mobile provides a quick and secure method to verify your identity.

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Duke Unlock icon.

Duke Unlock

Duke Unlock is a key part of our MFA approach, offering a fast, secure, and password-free way to log in.

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1Password icon.

1Password

1Password is a tool used to safely store and manage passwords available at no cost to all Duke faculty, staff, and students.

 

Upcoming Changes 

Extended “Remember Me” Period– Soon, you’ll only need to reauthenticate every five days instead of three (72 hours).
 

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Remember me window screenshot showing a 5 day option.


Enhanced Password Checks– New or updated passwords are automatically checked against a database of known compromised passwords. If a password isn’t secure, you’ll be prompted to choose a safer one. 

Phasing Out of Phone Call and SMS Authentication– We’re gradually phasing out phone and SMS authentication by March 31, 2025, to focus on options like Duo Mobile and Duke Unlock, which are more secure and reliable.


Getting Help

For questions about the upcoming changes, contact your local IT support, the Duke University Service DeskDuke Kunshan IT Service Desk, or the DHTS Service Desk